Language
Mainly Vietnamese, with some French, Russian and Chinese. English is used at major corporations and key places of interest.
Time Difference
GMT +7
Visa
There are various kinds of visas for foreigners entering Vietnam. Visa-on-arrival is available at the airport and can also be obtained at the Vietnamese embassies or consulates in your country. It is recommendable to get your visa before entering the country. Most ASEAN countries like Malaysia, Singapore, Thailand, Philippines, Korea and Japan are allowed visa-free entry for up to 30 days. Please check with your nearest Vietnamese embassies or consulates.
Customs
On arrival, one must complete the white arrival-departure card. Visitors must declare foreign currency in excess of US$7,000. It is prohibited to import and export anti-government literature.
Currency
Vietnam uses the Vietnamese Dong (VND), although the US dollar is widely accepted in bigger establishments. Major credit cards are acceptable in most hotels, restaurants and tourist establishments.
Gratuity
A 5% service charge is added to the bill; tipping is at your discretion.
Business Hours
Banks and government offices:
Mondays to Fridays, 07:30/08:00 to 17:00/17:30 hours
Saturdays, 09:00 to 13:00 hours
Offices:
Mondays to Fridays, 07:30/08:00 to 17:00/17:30 hours
Saturdays, 07:30/08:00 to 13:00 hours
Shops and department stores, may vary but mostly:
Mondays to Sundays: 08:30 to 22:00 hours, including public holidays.
Telephone Network
- Country dialling code: 84, Hanoi area code: 4
- Mobile Phones: Network providers available in Hanoi are Vinaphone, Mobifone, Viettel, HT Mobile, S-Fone and City Phone.
- Public Phones: Phone cards are required and these can be purchased in denominations of VND30,000 - VND500,000.
Health
There are a few international standard clinics and hospitals available. It is advisable to seek medical advice about vaccinations and inoculations from your family doctor before travelling, especially if you intend to go off the beaten track to explore the provinces.
Electricity
Voltage is 220V AC, although 110V AC is sometimes used in rural areas.
Public Holidays
- 1 January – New Year's Day
- January/February according to the lunar calendar – Tet or Vietnamese New Year (many businesses close for up to a week)
- April (date to be determined according to the lunar calendar) – Hung Kings Commemorations
- 30 April – Reunification Day (or Liberation Day)
- 1 May – International Labour Day
- 2 September – National Day